Get the most out of your candle with our complete Candle Care Tips & FAQs guide. Whether you've purchased one of our handcrafted candle bouquets or a single scented candle, following a few simple care practices will help you enjoy a cleaner burn, stronger fragrance, and a longer-lasting candle.
In this guide, you will find expert candle care advice, including how to trim your wick, prevent tunnelling, maximise burn time, safely extinguish your candle, and store it correctly. We've also answered the most common questions about candle safety, wax performance, fragrance, and candle maintenance.
Our candles are carefully handcrafted using premium ingredients, and with proper care, they will continue to look beautiful and perform at their best from the first light to the last.
What You Will Find on This Page
- Essential candle care tips for a clean, even burn.
- Frequently asked questions about candle safety and maintenance.
- How to extend the life of your candle.
- Troubleshooting common candle issues such as tunnelling, smoking, and uneven burning.
- Best practices for storing your candles.
Whether you are new to candles or a long-time candle lover, this guide will help you enjoy every burn with confidence.
Frequently asked questions
How long should I burn my candle each time?
Burn your candle for 1–3 hours per session, or until the wax melts evenly across the surface. Avoid burning for more than 4 hours at a time.
Why is my candle tunnelling?
Tunnelling occurs when the candle is not burned long enough for the wax to melt edge to edge, especially on the first burn.
Why is my candle smoking or flickering excessively?
This usually happens when the wick is too long or the candle is placed in a draughty area. Trim the wick and move the candle away from airflow.
Do I need to trim the wick every time?
Yes. Trim the wick to about 5 mm before each burn to ensure a clean, even flame.
Can I leave my candle burning unattended?
No. Always stay in the room while a candle is burning and keep it away from children, pets, and flammable objects.
Why is soot forming on the jar or wall?
Soot is commonly caused by a long wick, drafts, or burning the candle for too long. Regular wick trimming (5 mm) helps prevent this.
When should I stop burning my candle?
Stop using the candle when about 1.5 cm of wax remains at the bottom to avoid overheating the container.
Can I move my candle while it’s burning?
No. Always extinguish the candle and allow it to cool completely before moving it.
Why does my candle flame look too large?
A large flame usually means the wick needs trimming. Extinguish the candle, let it cool, trim the wick, and relight.